APPROACH

Start with the intention.

Before strategy. Before activity. Before another initiative.

What are we actually trying to create?

Return On Intention begins by establishing the intended outcome and then looking honestly at whether our decisions, behaviors, people and systems are producing it.

Intention gives us something to measure reality against.

THE RETURN ON INTENTION FRAMEWORK

Intention. Reality. Gap. Action.

INTENTION  →  REALITY  →  GAP  →  ACTION


01 — INTENTION

What are we trying to create?

Define the outcome before becoming attached to the activity.

02 — REALITY

What are we actually creating?

Look clearly at what the decisions, behaviors, culture and systems are producing now.

03 — GAP

Where is the distance between the two?

Separate assumption from evidence. Identify what is helping, what is getting in the way and what is being tolerated.

04 — ACTION

What needs to change?

Make the decision. Clarify responsibility. Align the people and systems. Execute.

Clarity creates confidence.

Clarity doesn’t mean having every answer. It means seeing what’s true.

When leaders understand what is happening, why it is happening and what matters most, decisions become easier to make. Confidence becomes steadier. The next step becomes easier to name.

The goal isn’t more activity. It’s better alignment between intention and action.

Responsibility

Leadership begins with responsibility.

Before leadership becomes influence, it becomes responsibility.

Responsibility for the tone.

Responsibility for the standard.

Responsibility for what gets reinforced, ignored and repeated.

Leadership begins with self. And what gets tolerated or celebrated gets repeated.

See what you’re shaping.

Results don’t appear independently of leadership. Culture, performance and trust are being shaped every day through decisions, behaviors, systems and what leadership allows.

Once the gap becomes visible, the work is straightforward:

Take the next honest step.

Not necessarily the easiest step.

Not necessarily the most comfortable step.

The one the intention requires.

THE PRACTICE

Return. Reflect. Realign.

↺  RETURN  →  REFLECT  →  REALIGN  ↺

Organizations drift. So do leaders.

Pressure, pace and complexity gradually create distance between what we intended and what we’re actually doing.

That’s why Return On Intention isn’t a one-time exercise.

Return to what matters.

Reflect on what is being produced.

Realign where necessary.

Then do it again.

NEXT STEP

Let’s try different.

If something important is being built, changed or figured out, start with the intention.